Software Implementation Specialist/Project Manager

Corporate Services, LLC is a leading provider of business software solutions for the oil tool rental, construction, and equipment rental industries. We are currently seeking qualified Application Support / Implementation Specialists in the Baton Rouge, Louisiana area. Must be able to thrive in a fast-paced, rapidly-changing environment, be self-motivated, results driven and be able to handle multiple priorities. Position requires exceptional communication skills and the ability to multi-task between projects.

You may be the ideal candidate if: 

  • You have a background in providing application support and implementation services for highly specialized database projects requiring execution of long term project implementation plans.

  • You are able to manage multiple client accounts

  • You are sales oriented and goal driven

  • You are available in the Baton Rouge area

  • You possess excellent communications and interpersonal skills

  • You possess excellent problem-solving skills

  • You are driven to achieve customer satisfaction

  • You are a self-learner and a self-starter


Duties would include: 

  • Operate in a multi-function role often consisting of project implementation/coordination, customer support, and product trainer

  • Work with customers to assess their goals and develop a project plan while setting and managing customer expectations

  • Includes performing a discovery of the client’s business processes, identifying any gaps in software functionality and developing a solution to close the gap

  • Creating a project scope and maintaining a project timeline including scope changes

  • Provide status updates, reports and best practices throughout implementation

  • Manage existing client projects and process changes.

  • Working with the development and implementation departments to create new functions and processes

  • Creating and troubleshooting basic reports with excel, SSRS, crystal reports or another reporting suite

  • Assist with user-based testing of the program release cycle

  • Communicating and escalating software errors to the development team

  • Ability to make recommendations for software customizations

  • Perform software regression testing, testing bug fixes and modifications when needed

  • Support sales executives on new and expanded sales opportunities

  • Provide excellent customer service to our clients while continuing to cultivate the relationship as well as developing new ones

  • Travel required 25-35%+


Experience preferred:

  • Bachelor’s degree or higher (or applicable experience) is required

  • Strong Microsoft Excel skills

  • Microsoft Power BI, Access, or Microsoft SQL experience is a plus

  • Knowledge of SQL is a plus

  • Experience with implementation of any enterprise type system is a plus, preferably experience implementing an enterprise level ERP or Accounting system

  • Knowledge of relational databases, software platforms and integration methodologies


All interested candidates please email jcarson@corpservice.com